Privacy Policy
At Terraaweaves, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make purchases.
1. Information We Collect
Personal Information: We collect details such as your name, billing/shipping address, payment information, email, and phone number when you make a purchase.
Automatically Collected Information: Data such as your IP address, browser type, and browsing behaviour (via cookies) is collected automatically to improve website performance.
2. How We Use Your Information
We use your data to:
- Process and manage orders
- Communicate updates, promotions, or order information
- Enhance the security and performance of our website
- Prevent fraud and provide customer support
3. Sharing Your Information
Your information is shared with:
- Service Providers: Third-party companies that assist with order fulfilment (e.g., payment processors, shipping partners).
- Legal Compliance: We may disclose your data if required by law or to protect our legal rights.
- We do not sell, rent or share your personal data to third parties for marketing purposes.
4. Data Security
We follow industry-standard security practices to protect your personal data. However, we cannot guarantee the complete security of information transmitted over the internet.
5. Cookies
Cookies are used to improve your browsing experience, analyse site traffic, and track usage. You can control cookie settings through your browser.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Disable cookies via browser settings
To exercise any of these rights, contact us at customersupport@terraaweaves.com
7. Data Retention
We retain your personal information as long as necessary to fulfil our business purposes, legal requirements, or resolve disputes.
8. Changes to the Policy
We may revise this Privacy Policy from time to time. Changes will be posted on this page, with the "Effective Date" updated accordingly.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: customersupport@terraaweaves.com
Phone: +91 7838923313
Disclaimer
This Privacy Policy is intended for general information purposes only and does not constitute legal advice. While we strive to keep the policy accurate and up to date, privacy laws and regulations may change, and the specific practices of Terraaweaves may vary. We recommend consulting legal counsel for advice on how this policy may apply to your unique situation. By using our website, you agree to the terms of this policy and the collection and use of your information as outlined.